If you are interested in applying for a future position with Habitat for Humanity of Greater Nashville, click on the job title you are interested in applying for below.
Habitat for Humanity of Greater Nashville is an Equal Opportunity Employer and a Tennessee Drug Free Workplace.
JOB SUMMARY:
The Receptionist welcomes visitors, providing a positive “Habitat Experience” to all guests. The Receptionist is efficient and effective at handling all calls that come into the Front Office and ensures follow through of agency administrative tasks. This position provides information to homeownership applicants, volunteers, donors and the general public and is responsible for general office administration, including cost effective and timely office supply orders and receipt of deliveries. This position is responsible for assisting with Office Safety and keeping the front area clean and organized. This position is responsible for other various administrative responsibilities.
KEY RESPONSIBILITY AREAS:
Front Office:
1. Welcome visitors to the Central Office
2. Expedite phone calls for efficient and effective handling.
3. Maintain a clean workspace and Front Office lobby.
4. Receive future homeowner applicants and explain the application process as directed by the Homeowner Services Department
5. Document and explain any changes in Homeowner Services communication plan to front office.
6. Maintain Staff contact list, Agency Calendar, Business Continuity Plan and Crisis Plan
7. Oversee maintenance of copiers and postage machine, ordering supplies for both as needed.
8. Process incoming and outgoing mail daily and distribute mail to appropriate employees.
9. Receive and process cash and checks from families, donors, and others in accordance with Finance Department policies.
10. Process all invoices related to supply orders, shipping, printers, shred it, office cleaning contract.
11. Responsible for the office cleaning contract.
12. Prepare daily money receivables spreadsheet for Finance Department, following accounting guidelines.
13. Complete the monthly Safety Checklist for the office. Send the monthly Safety Checklists to other Safety Officers for HFHGN and keep on file.
14. Coordinate the Kitchen/Supply Room Cleaning Schedule
15. Order all supplies for HFHGN office, considering improved cost effectiveness of the ordering and purchasing process.
16. Order gift baskets, flowers and food as directed.
17. Responsible for all Greeting Cards (Sympathy, Congratulations upon request)
Administrative Support
1. Assist with various administrative tasks as assigned by the HR Director providing follow up assistance for HR.
2. Assist CAO with assigned special projects.
3. Assist in dedication ceremonies when needed.
4. Participate in annual review process.
5. Participate and support agency activities as requested by management.
6. Other duties as assigned by the Human Resources Director
Other
Other duties as directed by management
ESSENTIAL FUNCTIONS OF THE JOB:
• Greet visitors and phone callers and assist them, providing accurate and timely information on agency activities in a positive atmosphere.
• Multi-task and keep track of multiple items at once successfully.
• Coordinate office administrative duties including supplies, cleaning contract and deposits.
• Proficiently use Technology Skills and problem solve.
• Sits or stands for prolonged periods of time in performing the job duties.
• Begins work promptly at 8:00 am to open the agency doors and stays the duration of the shift until 5:00 pm everyday to close the agency doors.
• Regular and reliable attendance required.
• Exemplifies the HFHGN values.
QUALIFICATIONS:
• High school diploma required; some advanced education preferred.
• Experience working with the public within a social service agency strongly preferred.
• Excellent written and oral communication skills are essential.
• Ability to multitask.
• Must have superior computer skills, including data base management, Excel, Word, Outlook, and Teams with data base management skills preferred.
• Ability to interact with multiple constituencies, including a diverse population of donors, volunteers, applicants and staff.
• Must have the ability and desire to work respectfully with people of all cultures, languages, national origins, races, ethnic backgrounds, religions, classes, immigration statuses, sexual orientations, gender identity and expressions, ages, mental or physical abilities, and other diversity factors. Must conduct all activities in accordance with Habitat principles.
TIME REQUIREMENTS:
40 hours per week. 8:00 a.m. to 5:00 pm with a one-hour lunch. The lunch schedule must be coordinated with designated back up staff, in order to cover the phones and lobby.
